How we handle your information

Last updated

June 11, 2026

Personal information we collect or process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services, where you live, and what applicable law allows or requires, we may collect contact details, financial and payment information, account information, transaction information, communications with us, device information, and usage information.

Personal information sources

• Directly from you when you create an account, use the Services, place an order, communicate with us, or otherwise provide information.
• Automatically through the Services, including from your device and through cookies or similar technologies.
• From service providers, partners, Shopify, and other third parties that help us operate the store and provide the Services.

How we use information

We use personal information to provide, tailor, and improve the Services; process payments and orders; arrange shipping; manage accounts; support returns or exchanges; communicate with you; show relevant marketing and advertising; protect the Services; prevent fraud; comply with law; respond to legal process; and enforce our terms and policies.

How we disclose personal information

We may disclose personal information with Shopify, vendors, service providers, shipping and fulfillment partners, payment processors, data analytics providers, customer support providers, cloud storage providers, marketing partners, affiliates, and other parties when you direct us to do so or when needed for a business transaction, legal obligation, policy enforcement, or protection of the Services and our users.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located outside your country of residence in order to provide and improve the Services. To learn more about Shopify privacy practices, visit https://privacy.shopify.com/en.

Third-party websites and links

The Services may include links to websites or platforms operated by third parties. We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party sites. Review their policies before providing information or making a transaction.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child provided personal information, contact us to request deletion.

Security and retention

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your choices

Depending on where you live, you may have rights to access, know, delete, correct, or receive a copy of personal information we hold about you. You may also opt out of promotional emails by using the unsubscribe option in those messages. To learn about rights related to data processed by Shopify, visit Shopify's Privacy Portal.

Complaints, international transfers, and changes

If you have a complaint about how we process personal information, contact us using the details below. We may transfer, store, and process personal information outside the country where you live. We may update this Privacy Policy from time to time and will post the revised policy with an updated date as required by law.

Contact

Questions about privacy practices or this Privacy Policy can be sent to hello@bambuko.shop or by contacting us at Calle 127-N, Cancun, 77535, MX.