The basics for using our store

Overview

Bambuko operates this store and website, including related information, content, features, tools, products, and services, to provide you with a curated shopping experience. Bambuko is powered by Shopify, which enables us to provide the Services. By visiting, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy.

Access and account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current, and complete. You are responsible for maintaining the security of your account credentials and account activity.

Products and availability

We try to accurately represent our products and services, but colors or product appearance may differ because of device screens, settings, photography, production variation, or packaging updates. Product descriptions are subject to change without notice. We may discontinue products or limit quantities by person, region, or jurisdiction at our discretion.

Orders and payment

When you place an order, you are making an offer to purchase. Bambuko may accept, decline, change, or cancel an order for any reason at its discretion. Your order is not accepted until Bambuko confirms acceptance and payment is received and processed. Review your order carefully before submitting, as cancellation requests may not be possible after acceptance. Purchases are subject to our Refund Policy.

Prices, billing, shipping, and delivery

Prices, discounts, promotions, taxes, shipping, handling, customs, and import charges may change and may vary by location. You agree to provide current, complete, and accurate purchase, payment, and account information. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss passes to you.

Intellectual property

The Services, including trademarks, brands, text, displays, images, graphics, reviews, video, audio, design, selection, and arrangement, are owned by Bambuko, its affiliates, or licensors and are protected by intellectual property laws. You may use the Services for personal, non-commercial use only and may not reproduce, distribute, modify, publicly display, perform, republish, download, store, or transmit Service materials without prior written consent.

Optional tools and third-party links

We may provide access to third-party tools, materials, links, or embedded functionality. These are provided as is and as available, and your use of them is at your own risk. We are not responsible for third-party websites, content, accuracy, policies, products, services, resources, or damages related to your use of them.

Relationship with Shopify and privacy

Bambuko is powered by Shopify, but sales and purchases in our store are made directly with Bambuko. Shopify is not responsible for any aspect of sales between you and Bambuko. Personal information collected through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify's privacy practices.

Product use

Bambuko squishies are intended for gentle sensory play. They are not food, chew toys, medical devices, or substitutes for professional care. Supervise younger children and follow any age or safety guidance on the product page.

Feedback, errors, and prohibited uses

If you submit ideas, suggestions, reviews, proposals, or other feedback, you grant us a worldwide, royalty-free license to use it for any purpose. We may correct errors, inaccuracies, or omissions and may change, update, or cancel orders if information is inaccurate. You may not use the Services for unlawful, malicious, abusive, misleading, infringing, automated scraping, spam, phishing, security-bypassing, or otherwise harmful activity.

Agents

If you use or enable autonomous or semi-autonomous software or services to access or interact with the Services, the agent must identify itself in HTTP/HTTPS requests, must not conceal that it is an agent, must not mimic human behavior to bypass controls, and must comply with requests or technical measures limiting agent access.

Termination, disclaimers, and limitation of liability

We may terminate this agreement or your access to the Services at any time without notice. The Services and products are provided as is and as available without warranties except as expressly stated by Bambuko. To the fullest extent permitted by law, Bambuko, Shopify, and their related parties are not liable for indirect, incidental, punitive, special, consequential, or similar damages related to your use of the Services or products.

Indemnification, severability, assignment, and governing law

You agree to indemnify and hold harmless Bambuko, Shopify, and related parties from losses, damages, liabilities, or claims arising from your breach of these Terms, violation of law or third-party rights, or access to and use of the Services. If any provision is unlawful or unenforceable, the rest remains effective. You may not assign these Terms without consent; we may assign them without consent or notice. These Terms are governed by the federal and state or territorial courts in the jurisdiction where Bambuko is headquartered.

Changes

We may update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the Services after updates constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to hello@bambuko.shop. Bambuko can also be contacted at Calle 127-N, Cancun, 77535, MX.