Shipping that keeps things simple

Processing time

Orders are processed with care after payment is confirmed. Processing times can vary during launches, holidays, or high-volume periods. If a product has a special processing note, the product page or checkout details should take priority.

Shipping rates and delivery estimates

Available shipping methods, delivery estimates, and rates are calculated at checkout based on the delivery address and the options currently available for your location.

Tracking

When tracking is available, you will receive tracking details by email after the order ships. Tracking updates may take time to appear after a carrier receives the package.

Address changes

If you need to change a shipping address, contact us as soon as possible. We will do our best to help before the order is processed, but address changes may not be possible after fulfillment begins.

International orders

If international shipping is available, it will appear at checkout. Customs duties, taxes, brokerage fees, or local import charges may be the responsibility of the customer and may vary by destination.

Lost or delayed packages

If a package appears delayed or marked delivered but cannot be found, check nearby delivery areas first, then contact the carrier and our support team so we can help review the situation.